At PremiumBayy,
We prioritize customer satisfaction and aim to deliver the best possible services. Our refund policy is transparent and designed to address your concerns fairly. Please review the guidelines below:

1. Eligibility for Refunds:
• Refund requests must be submitted within 7 days of purchase.

Refunds will be considered for the following:
    • Services or products not delivered as promised.
    • Technical issues that remain unresolved despite our support efforts.
    • Duplicate transactions due to errors in payment.

2. Non-Refundable Services:
• Custom solutions or projects already completed and delivered.
• Web development, app development, or IoT services that have been started or delivered.
• Any product or service where significant work has already been performed.

3. Requesting a Refund:
• To initiate a refund, contact us at hello@premiumbayy.com or through our 24/7 Help Desk.
• Provide your purchase details (order ID, invoice, etc.) and a detailed explanation of the issue.
• Refund requests will be reviewed and responded to within 3-5 business days.

4. Requesting a Refund:
• Approved refunds will be processed within 7 business days.
• Refunds will be issued via the original payment method used at the time of purchase.
• Additional processing time may apply based on your bank or payment provider.

If you have any questions or concerns about our Privacy Policy, don't hesitate to Contact us using the information provided below. Your privacy is important to us, and we are committed to addressing any inquiries promptly and transparently.